Effective Date: 05/12/2025
Last Updated: 05/12/2025
Table of Contents
1. Introduction
Thank you for using MAIA SSO, a secure authentication service developed by Pahilabs. This Privacy Policy explains:
- What information we collect,
- How we use and protect it, and
- Your choices and rights.
By creating an account, installing the MAIA Desktop application, or using MAIA SSO to sign in to third-party websites, you agree to this Privacy Policy.
2. Information We Collect
When you use MAIA SSO and its related services, we may collect:
(a) Registration Information
Information submitted when creating a user account or registering a website for integration with MAIA SSO, including:
email, username, passcode, website name, website URL, callback URL.
(b) Authentication Information
Information needed to verify your identity, ensure secure sign-in, and link your device to your MAIA account, including:
device verification data, session identifiers, authentication logs, biometric template (stored locally only).
Biometric or local verification data, if used, is stored only on your device and never uploaded to our servers.
(c) Technical Information
Limited technical details such as:
- Device or application information
- Operating system
- Logs related to authentication and service errors
We do not collect unrelated personal content or browsing history.
3. How We Use Your Information
We use the information we collect solely to:
- Authenticate users securely
- Allow approved websites to use MAIA as a login provider
- Operate, maintain, and improve the MAIA SSO service
- Enhance fraud prevention and account security
- Provide support, auditing, and service reliability
We do not use your information for advertising or profiling.
4. Data Retention
- Account information is retained while your account remains active.
- Authentication and system logs may be stored temporarily for security and troubleshooting.
- Local verification data remains only on your device and is never stored on our servers.
We retain only what is necessary to provide and secure the service.
5. Data Sharing
We do not sell or rent your data.
We may share limited information only with:
- Service providers supporting hosting, security, or infrastructure
- External parties when legally required
All service providers operate under strict confidentiality agreements.
6. Data Security
We use industry-standard practices to protect your data, including:
- Encryption in transit (TLS)
- Encryption at rest for sensitive information
- Strict access controls
- Internal auditing and monitoring
We continuously work to protect your information from unauthorized access, alteration, or misuse.
7. Your Rights & Choices
Depending on your location (e.g., GDPR, CCPA), you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Withdraw consent
- Request limitations on certain types of processing
To exercise these rights, contact us at support@pahilabs.com.
9. International Data Transfers
If you use MAIA SSO outside of our hosting region, your data may be transferred to servers in other locations. Appropriate safeguards are applied to protect your data during such transfers.
10. Children's Privacy
MAIA SSO is not directed at children under 13 (or the age required by local law). We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be reflected in the "Last Updated" date at the top of this document.
12. Contact Us
If you have questions or concerns about your data or this Privacy Policy, contact us at: